The operating system for customers

Acquire. Sell.
Keep them
for life.

Wavu is the AI-powered operating system for customer acquisition, sales, and retention. Every message from every channel in one inbox — plus a marketplace that brings you new customers automatically.

See How It WorksRequest a Demo

Built for businesses across Kenya and East Africa.

67%

of customers never hear from a business again after their first message.

Wavu makes sure you are never that business.

One system for the entire customer journey

Acquisition

Catch every inquiry — WhatsApp, Facebook, Instagram, your website, walk-ins, and the Wavu marketplace. All in one inbox.

Sales

Convert to customers — instant AI replies, inventory-aware quotes, a clear pipeline, and an online store with M-PESA checkout.

Retention

Keep them for life — automatic follow-up after every sale, and an instant alert the moment a customer sounds unhappy.

Most tools do one of these. Wavu does all three — powered by AI at every step.

Every customer, from first hello to lifelong loyalty

Nothing is lost. Every stage is tracked. Every customer accounted for.

One inbox. Every channel.

Stop juggling apps to talk to customers

A WhatsApp message. A comment on your Facebook post. An Instagram DM. A website chat. A walk-in. They all land in Wavu — and you reply from Wavu. Your reply goes right back to where the customer is.

  • Reply to messages — delivered to WhatsApp, Messenger, or Instagram
  • Reply to comments — posted back on Facebook or Instagram
  • Your whole team sees everything — one place, real time

More than software — a network

The marketplace that brings you customers

Wavu isn’t just your inbox. It’s a marketplace where customers search for products, services, and businesses across East Africa. When someone searches for what you offer, Wavu routes the lead straight into your inbox — where your AI or your team takes over.

The more businesses join, the more customers everyone gets.

How Wavu catches every inquiry

  1. 1Inquiry arrivesany channel
  2. 2Wavu catches itone inbox
  3. 3Instant replyAI-powered
  4. 4Lead in CRMauto-created
  5. 5Customer retainedfollowed up

Works for any business — product, service, clinic, hotel, school.

What every other tool misses

Most businesses go silent after the sale. Wavu doesn’t.

You define the follow-up. Wavu sends it automatically, reads every reply, and the moment a customer sounds unhappy, your team is alerted to step in — before the customer is gone for good.

✅ Sale won

  • Day 1

    Thank you for your business! 🙏

  • Day 7

    How is everything working out?

  • Day 14

    Quick question — how would you rate us?

  • Day 30

    Know someone who'd love this too?

⚠️ When a reply sounds wrong, Wavu flags it instantly

Customer

“Honestly the delivery was late and I’m not happy.”

Flagged · Escalated to your team in seconds

Save the customer before a bad experience becomes a lost one.

The difference between making a sale and keeping a customer for life.

Total visibility, finally

Leads today, deals, quotations, conversion rates. Response times and who closed what. Leads by source — Facebook, Instagram, WhatsApp, website, marketplace. New vs returning customers and lifetime value. Management sees the whole picture in one dashboard.

Intelligence throughout

AI in every step — not just a chatbot

Responds & qualifies

AI answers instantly, qualifies the customer, and knows your stock and pricing.

Quotes & schedules

AI generates quotations and schedules follow-up — escalating to your team when needed.

Reads the mood

AI analyses every reply and flags unhappy customers before they leave.

The AI does the heavy lifting. Your team builds the relationships.

Built for every business that talks to customers

RetailEquipment suppliersClinics & pharmaciesHotelsSchoolsLaw firmsConstructionSalonsReal estateRestaurantsDistributorsCar dealers

If your customers reach you on WhatsApp, Facebook, or Instagram, Wavu is for you.

Simple pricing. No surprises.

Pay once to set up. Then a flat monthly fee. AI and marketplace leads billed only as you use them.

Most Popular

Growth

For growing businesses ready to scale.

KES 6,999/mo

Setup KES 79,999

  • Everything in Starter
  • WhatsApp + Facebook + Instagram inbox
  • AI replies
  • Automatic follow-up & retention
  • Online store
  • Analytics
Request a Demo

Starter

For small teams getting started.

KES 2,999/mo

Setup KES 49,999

  • WhatsApp inbox
  • Basic CRM
  • Quotations
  • Inventory management
  • Marketplace listing
  • Unlimited team members
Request a Demo

Business

For established businesses.

KES 15,999/mo

Setup KES 119,999

  • Everything in Growth
  • Priority support
  • Custom integrations
  • Dedicated onboarding
Request a Demo

All prices exclude VAT · AI usage and marketplace leads billed at consumption · Cancel anytime

Run your customers on one system.

Every inquiry you miss, every lead you drop, every customer you forget is revenue your competitor takes. Wavu makes sure that never happens — from the first message to the lifelong customer.

Request a Demo

We will set up a live demo on your own WhatsApp number. No commitment.